SideQuest for pool & spa distributors on QuickBooks Online
If you supply pool and spa service companies and retail stores on QuickBooks Online, spring turns your inbox into a firehose. Service techs email POs from the truck, retail accounts send weekly reorders, and both mix sanitizer chemicals with model-specific replacement parts on the same order. SideQuest reads those POs from your inbox, matches each line to your QuickBooks catalog by chemistry and by pump or filter model, and builds a draft Estimate your order desk reviews and submits.
What changes for you
PO intake stops being a typing exercise
Inbound POs get parsed automatically. The header (customer, ship-to, PO ref, terms, need-by) lands in the right QuickBooks fields, and your CSR opens a draft Estimate that is already built instead of a blank line.
Model-specific parts route to the right SKU
Replacement parts reference the equipment, not a clean PN. 'Hayward Super Pump 1.5HP impeller' or 'Pentair Clean & Clear 420 cartridge' are descriptions. The matcher reads the model against your catalog so the correct part lands on the draft.
Sanitizer chemistry stays distinct
Cal hypo tabs, dichlor, liquid chlorine at 12.5%, each strength and pack is its own SKU. SideQuest reads concentration and pack size from the line so a 50lb pail never gets confused with a case.
Why this fits pool & spa
Catalog quirk: parts-by-model plus chemistry
Half your catalog is replacement parts keyed to equipment models, and half is chemicals keyed to strength and pack. Both live in free text on the PO. SideQuest matches on the description, so the right part and the right chemical grade land without a clean PN.
Customer mix: service pros on net terms
Recurring service companies buy on net terms with a credit limit. The Customer Risk Gate reads QuickBooks Customer.Balance and overdue invoices on every parse and flags an over-limit or past-due account 'credit hold' before your CSR sees the draft.
Sharp seasonal swings
Order count can triple when the season opens. SideQuest scales the throughput your CSR can handle by turning intake into review instead of typing, so you absorb the spring rush without adding order-desk headcount for three months.
Start free, 25 POs a month
Install the connector, point it at your Gmail and your QuickBooks Online file, and let it parse your next inbound PO. No credit card to start.
Start the free tier → Quick-start guide See pricingFAQ
Can SideQuest match a replacement part when the PO only names the pump or filter model?
Yes, when the model or part text is on the PO. The matcher reads the model reference and the customer's part number against your catalog, so a line like 'Hayward Super Pump 1.5HP impeller' lands on the right SKU. If the model is ambiguous, the line is flagged for your CSR instead of guessed.
How does it handle sanitizer chemistry and pack sizes?
Pool chemicals carry the strength and pack in the line text, like 'cal hypo 3in tabs 50lb pail' or 'liquid chlorine 12.5% case'. SideQuest reads concentration and pack size and matches them against your catalog, keeping a pail distinct from a case.
Our volume triples in the spring. Does SideQuest keep up?
Yes. Throughput depends on how fast your CSR reviews pre-built drafts, which is much faster than typing from scratch. When order count spikes, SideQuest absorbs the intake so you review instead of rekey, without adding headcount for three months.
Keep reading
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